01
Why do we still invest in marketing going forward?
Impact level
Budgets keep shrinking and the red pen sets the strategy. Only 3% of CMOs can explain more than half of their spend through marketing ROI. Netflix shows the alternative: weekly model updates, always-on experiments, and results delivered exactly when decisions are made.
02
What will marketing deliver in the future?
Action level
65–81% of teams already use AI, yet most see little measurable impact. Two thirds cite missing skills, and 55% of AI output gets reworked or redone. Without standard operating procedures, AI does not scale. Marketing with system.
03
How will we work together in the future?
Process and culture level
The consulting pyramid gives way to the obelisk: fewer layers, smaller teams, more leverage. AI Facilitators design the workflows, Engagement Architects turn output into strategy, Client Leaders own the relationship. People are the biggest hurdle and the key component.